Industry Standard Is 1
5-Year Warranty
We stand behind every kit we ship. Cantac carriers and hardware are covered by a 5-year warranty against defects — five times the industry-standard one-year coverage.
What's Covered
- Defects in materials
- Workmanship faults
- Stitching failures
- Hardware & buckle defects
What's Not Covered
- Normal wear and tear
- Deliberate or accidental damage
- Unauthorized modifications
- Cosmetic fading from use
How to File a Claim
Filing a claim takes minutes.
1
Contact Us
Email support with your order number and a description of the issue.
2
Send Photos
Share clear photos of the defect so we can assess it quickly.
3
Assessment
Our team reviews the claim — most are approved within 1–2 business days.
4
Resolution
We repair, replace, or make it right. No runaround.
Cantac vs. The Big Names
| Feature | Cantac | Leading Brand |
|---|---|---|
| Warranty Length | 5 Years | 1 Year |
| Stitching & Hardware | Covered | Limited |
| Claim Turnaround | 1–2 business days | Weeks |
| Restocking Fees | None | Common |